Last updated: August 1, 2025
Letters from Marcus ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information — including how we comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We collect the following types of personal information:
Contact Information: Your name and email address
Submitted Content: Questions you ask the AI service
Usage Data: Number of messages sent, plan status, and subscription history
Technical Data: IP address, browser type, and device identifiers (used minimally and not for profiling)
We use your personal data to:
Provide and maintain the AI guidance service
Respond to your inquiries
Track message usage limits and subscription plans
Send relevant updates, newsletters, and service notifications (you can unsubscribe at any time)
Improve our service based on anonymous usage patterns
We do not sell your data to any third party.
Under the GDPR, we process your personal data based on the following legal grounds:
Consent: When you submit your information through our form
Contractual necessity: To deliver the service you’ve signed up for
Legitimate interest: To improve and secure our services
Legal obligation: When required to comply with applicable laws
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your data (“right to be forgotten”)
Withdraw consent at any time
Request data portability
File a complaint with a data protection authority
Know what personal data we collect and how we use it
Request access to the data collected in the past 12 months
Request deletion of your personal information
Opt out of the sale of personal data (we do not sell data)
To exercise any of these rights, contact us at support@lettersfrommarcus.com
We store your information securely using trusted third-party tools such as Google Sheets, PrivateEmail, and Zapier. We retain personal data only as long as necessary to provide the service or comply with legal obligations.
If you are located outside the United States, please note that your information will be transferred to and processed in the U.S., where our servers and tools are based. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Our service is not intended for children under 13. We do not knowingly collect data from children.
We may use basic cookies for site functionality and anonymous traffic insights. We do not use third-party advertising or tracking cookies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact:
Letters From Marcus
Email: support@lettersfrommarcus.com